Return & Exchanges

Handling Time

All orders are processed and shipped within 24 hours of purchase, excluding weekends and holidays.

Shipping Methods & Rates

We offer worldwide shipping, with free shipping on all U.S. orders (some remote areas excluded).

Shipping Method Region Estimated Delivery Time (Business Days) Orders under $50 Orders $50 and above
Standard Shipping U.S. Mainland 3–4 days Free Free
Economy Shipping U.S. Mainland 5–8 days Free Free
Regional Shipping Guam, Puerto Rico, Hawaii, Alaska, U.S. Virgin Islands 5–10 days $9.99 $9.99
International Shipping Outside the U.S. Based on carrier rates Based on carrier rates Based on carrier rates

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email from support@comfbay.com. with a tracking number.

You can use this tracking number to monitor your delivery status. Orders containing multiple items may ship in separate packages due to warehouse availability.

Please allow 1–2 business days for tracking information to update.

Holiday Shipping Notice

During peak seasons or holidays, delivery times may be slightly extended. We continue to ship orders as quickly as possible, and our return process remains unchanged during these periods.

For urgent questions, please contact support@comfbay.com.

Address Changes

If you entered an incorrect shipping address, please contact us immediately at support@comfbay.com. Address changes can only be made before the order has shipped.

Lost or Stolen Packages

If your package appears to be lost or stolen, please reach out to support@comfbay.com. Our support team will assist you with the next steps.

International Orders – Duties and Taxes

International shipments may be subject to customs duties and taxes determined by your local customs authority. These fees are the responsibility of the customer. Please check with your local customs office for details.

Contact Us

If you have any questions regarding shipping, feel free to contact us at support@comfbay.com.